FAQs and Policies

Warranty

The warranty lasts for one year and covers breakage due to natural fault in the material. For the warranty to be valid, customers must look after their bows correctly. This means:

Never ‘dry fire’ your bow
Always string your bow with a stringer
Never pull the bow anywhere but the handle when shooting OR stringing
Shoot arrows correctly matched for your bow (or heavier)
Do not store your bow in hot places (for instance near wood stoves or ovens)
Never over-draw your bow
Do not let other people shoot your bow
Do not shoot your bow over or under braced
Properly warm up your bow when you first receive it
Never leave your bow strung when not in use

Will you give me bow-making advice?

It is difficult to properly give advice and instruction over email, and although I would like to help, I am not able to keep up with these requests. Please contact me if you would like to sign up for an in-person bow making course. If you live abroad, we will soon be offering an e-course. Feel free to email me for more details.

Shipping, duties and tariffs

Please know that extra shipping, duty and tariff charges are paid by the customer.